+ 86-577-88766685     info@takiplay.com
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Any questions welcome email : info@takiplay.com

FAQ

ABOUT OUR SERVICE

FAQ

  • Q Does there any additional service for the products?

    A

    We will provide lifelong free upgrade software service for product.

  • Q Does the device be used in difference countries?

    A

    We will supply device based on the voltage of difference countries.

  • Q How to use the device?

    A We will supply distance training and usage guide.
  • Q What about the installation?

    A Supply the detail installation drawing and the video for reference.
  • Q What about the packing?

    A

    Standard export packing, packed in wooden shelf.

  • Q How long is the delivery time?

    A It is about 3- 10 days based on the QTY of order.
  • Q How is the warranty time of device?

    A

    One year warranty, and lifetime soft ware maintain service.

  • Q I want to work with you,but I’m not familiar with your products,how could i do?

    A Dont worry. We have professional salesman to contact with you,and we have description the product details for you.
  • Q Can I make the products with my own logo?

    A Of course, you can send your logo for us we can desgin in your product.
  • Q What is the warranty time?

    A Our warranty time is one year.
  • Q What certificate did you have?

    A We have CE, EN1176, ASTM certificate.
  • Q Can we choose color of products?

    A Yes, we have veries colors for your opition, welcome to contact with our sales department to show you what colors we have.
  • Q How many days you can finish the design if we send the layout of location?

    A Usually about 1-3 working. Also We will revise design If you would like to change something.
  • Q Can i make the customize design?

    A Yes, all our models on website just the sample design, we can make the customize design According to your location details,the CAD drawing of location will be more helpful.
  • Q What is the leading time?

    A Usually 15-20 days after receive the deposit.
  • Q What‘s your payment term?

    A TERMS OF PAYMENT: T/T, L/C, Western Union.

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TAKI2020目录压缩版.pdf 6.19MB 9 2020-12-31 download Copy Link Download
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  Lucheng Industrial Zone,Wenzhou,Zhejiang,China      + 86-577-88766685    info@takiplay.com
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