FAQ

FAQ

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Does there any additional service for the products?

A
We will provide lifelong free upgrade software service for product.
Does the device be used in difference countries?

A
We will supply device based on the voltage of difference countries.
How to use the device?

A We will supply distance training and usage guide.
What about the installation?

A Supply the detail installation drawing and the video for reference.
What about the packing?

A
Standard export packing, packed in wooden shelf.
How long is the delivery time?

A It is about 3- 10 days based on the QTY of order.
How is the warranty time of device?

A
One year warranty, and lifetime soft ware maintain service.
I want to work with you,but I’m not familiar with your products,how could i do?

A Don’t worry. We have professional salesman to contact with you,and we have description the product details for you.
Can I make the products with my own logo?

A Of course, you can send your logo for us we can desgin in your product.
What is the warranty time?

A Our warranty time is 1-3 year.

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