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Q Does there any additional service for the products?
A We will provide lifelong free upgrade software service for product.
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Q Does the device be used in difference countries?
A We will supply device based on the voltage of difference countries.
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Q How to use the device?
A We will supply distance training and usage guide.
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Q What about the installation?
A Supply the detail installation drawing and the video for reference.
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Q What about the packing?
A Standard export packing, packed in wooden shelf.
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Q How long is the delivery time?
A It is about 3- 10 days based on the QTY of order.
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Q How is the warranty time of device?
A One year warranty, and lifetime soft ware maintain service.
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Q I want to work with you,but I’m not familiar with your products,how could i do?
A Don’t worry. We have professional salesman to contact with you,and we have description the product details for you.
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Q Can I make the products with my own logo?
A Of course, you can send your logo for us we can desgin in your product.
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Q What is the warranty time?
A Our warranty time is one year.
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Q What certificate did you have?
A We have CE, EN1176, ASTM certificate.
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Q Can we choose color of products?
A Yes, we have veries colors for your opition, welcome to contact with our sales department to show you what colors we have.
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Q How many days you can finish the design if we send the layout of location?
A Usually about 1-3 working. Also We will revise design If you would like to change something.
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Q Can i make the customize design?
A Yes, all our models on website just the sample design, we can make the customize design According to your location details,the CAD drawing of location will be more helpful.
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Q What is the leading time?
A Usually 15-20 days after receive the deposit.
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Q What‘s your payment term?
A TERMS OF PAYMENT: T/T, L/C, Western Union.
